People Don’t Like Change…Unless It’s In Their Pocket

Scott Charlton

Scott Charlton

Business Doctor, Psychologist & Coach
Treating Businesses Like People...Mentally, Physically & Socially!

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People are definitely creatures of habit and don't like to change. However, if you are going to get them to change, they need to see how they benefit...if you want the changes to stay!

Change is an inevitable aspect of life, and business is no exception. As the world evolves, so must businesses to remain relevant and competitive. However, one of the biggest challenges of change management is getting people to accept and embrace change. As the popular saying goes, “People don’t like change.” This statement is true for the most part, except when the change is in their pocket. In this article, we’ll explore this phenomenon and how it can be used to drive successful business change.

Different Types of Business Change

There are many different types of business change, such as technological, organizational, structural, and cultural changes. Technological changes involve the adoption of new tools and systems to improve efficiency and productivity. Organizational changes involve restructuring the organization to optimize resources and improve decision-making. Structural changes involve changing the company’s business model or product offerings. Cultural changes involve changing the values, beliefs, and behaviors of employees to create a more positive work environment.

People Don't Like Change

The human brain is wired to resist change. It prefers familiarity and routine to anything new and different. When people are asked to change the way they work, they often resist because they fear the unknown. They worry about the impact the change will have on their job security, income, and workload. They may also resist change because of past negative experiences or a lack of trust in management.

The current business environment demands that businesses change at an even faster pace than ever before!  How do you make people change, when they aren’t comfortable changing? How do you make change a habit?

Teaching Them To Fish

One of the most effective ways to overcome resistance to change is to involve employees in the process. When employees are given the opportunity to provide input and participate in decision-making, they feel more ownership and responsibility for the change. They are also more likely to understand the need for change and how it will benefit them and the company. In essence, you’re teaching them how to fish, rather than just giving them the fish.

Making Change A Habit

Another way to overcome resistance to change is to make it a habit. Habits are formed through repetition, and change is no exception. When employees are encouraged to embrace change as a way of life, it becomes easier to implement and maintain. This requires creating a culture of continuous improvement and innovation, where employees are rewarded for their ideas and contributions to the business.

To make change effectively, you need to be very clear to everyone what change looks like, along with how it’s measured, so that when changes are made, you can measure “how much” has actually changed – it sounds obvious and straightforward, it is, but you would be surprised how many people aren’t measuring accurately or even measuring at all!

The easiest way to make change a habit is to start simple, see some successes, and then slowly start adding more complexity as you go.  Where and how fast you start depends on many factors, too many to get into here because every business is at a different maturity level; however, one thing always remains the same, “If you want to make change a habit, you’ve got to get all the people on board” – something I pride myself in doing after more than 20 years integrating positive change. 

Improved Performance Is The Payout!

Ultimately, the success of business change is measured by performance. When employees understand how the change will impact their performance and the company’s bottom line, they are more likely to support and embrace the change. It’s essential to provide clear and consistent communication about the change and how it will affect the organization. This helps to build trust and confidence in the change and the leadership driving it.

In conclusion, change is not easy, but it’s necessary for business growth and success. By understanding the human resistance to change and using it to drive change, businesses can overcome the challenges of change management. Involving employees in the process, creating a culture of continuous improvement, and communicating the impact of the change are all critical elements of successful business change. Remember, people don’t like change, unless it’s in their pocket.

Need Help?

If you need help integrating change into your business and want some help integrating it “smoothly”, don’t hesitate to give me a call.

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