What Type Of Person Is Your Business?

Scott Charlton

Scott Charlton

Business Doctor, Psychologist & Coach
Treating Businesses Like People...Mentally, Physically & Socially!

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Understanding the personality of a business can be a valuable tool for improving organizational effectiveness, productivity, and employee satisfaction. By assessing the personality traits of a business, leaders can identify areas of strength and weakness, and develop strategies for building a more well-rounded and successful organization.

Understanding the personality of a business is valuable and important because it helps business owners and managers make informed decisions about hiring, training, and leadership development. By identifying the unique personality traits of a business, managers can develop strategies for optimizing performance, fostering a positive company culture, and promoting long-term success.

Six Factor Personality Test (HEXACO)

The Six Factor Personality Test, also known as the HEXACO Personality Inventory, is a widely used tool for measuring personality traits. It was developed based on research in cross-cultural psychology, and it includes six factors or categories that capture important aspects of personality.  The six factors are:

  • Honesty-Humility
  • Emotionality-Neuroticism
  • Extraversion-Introversion
  • Agreeableness
  • Conscientiousness
  • Openness to Experience

The value in the test lies in its ability to provide a structured and standardized way to measure personality.  By understanding the personality traits of people and/or businesses, professionals can gain insight into their behavior, motivations, and potential challenges.

Honesty - Humility

This factor relates to the degree to which individuals or businesses are sincere, fair, and modest. A high level of Honesty-Humility can be valuable in business, as it promotes ethical behavior, trustworthiness, and a focus on long-term relationships rather than short-term gains. Businesses that prioritize honesty and fairness are more likely to build a positive reputation and a loyal customer base.

  • Does your business prioritize transparency and honesty with its stakeholders and customers?
  • How does your business handle conflicts of interest between personal gain and the well-being of the company?
  • Does your business have a code of ethics or conduct that guides its decision-making?

Did You Know?

→ Individuals high in Honesty-Humility are more likely to donate money to charity and to volunteer their time for social causes.

→ In business, companies that prioritize Honesty-Humility have been found to have lower levels of corruption and better financial performance in the long run.

Emotionality-Neuroticism

This factor relates to the degree to which individuals or businesses experience negative emotions such as anxiety, fear, and insecurity. In a business context, high levels of Emotionality-Neuroticism can lead to indecision, overthinking, and emotional reactions that may be detrimental to the company. On the other hand, a moderate level of emotionality can promote empathy, creativity, and sensitivity to customers’ needs.

  • How does your business handle stress and pressure in high-stakes situations?
  • Has your business ever made decisions based on emotions rather than rational thinking?
  • How does your business handle crises and unexpected challenges?

Did You Know?

→ Neuroticism tends to decline with age, meaning that older individuals are generally less prone to anxiety and other negative emotions.

→ In business, individuals with moderate levels of emotionality have been found to be more effective leaders than those with high or low levels of emotionality.

Extraversion - Introversion

This factor relates to the degree to which individuals or businesses are outgoing and social (extraverted) or reserved and introspective (introverted). Both extraversion and introversion can be beneficial in business, depending on the situation. Extraverted individuals or businesses may excel in sales, marketing, and networking, while introverted individuals or businesses may excel in research, analysis, and strategy development.

  • Does your business prioritize collaboration and teamwork, or does it value individual work and achievement?
  • How does your business handle networking and relationship-building with clients and partners?
  • Is your business comfortable with taking a public-facing role, or does it prefer to operate behind the scenes?

Did You Know?

→ Introverts are more likely to have a strong connection with their inner selves, leading to a greater sense of self-awareness and introspection.

→ In business, extraverted CEOs tend to be more effective in industries that require social skills and networking, such as media and entertainment.

Agreeableness

This factor relates to the degree to which individuals or businesses are cooperative, empathetic, and accommodating. A high level of Agreeableness can be valuable in business, as it promotes teamwork, customer service, and relationship-building. However, businesses that prioritize agreeableness may struggle to make tough decisions or assert themselves in negotiations.

  • Does your business prioritize customer satisfaction and experience over profits and efficiency?
  • How does your business handle conflicts and disagreements with employees, customers, or partners?
  • Does your business have a reputation for being accommodating and easy to work with?

Did You Know?

→ Agreeableness is more strongly linked to helping behavior than to the desire to receive help.

→ In business, companies that prioritize agreeableness may struggle with decision-making and may be more vulnerable to exploitation by competitors.

Conscientiousness

This factor relates to the degree to which individuals or businesses are responsible, organized, and reliable. A high level of Conscientiousness can be valuable in business, as it promotes productivity, efficiency, and high-quality work. However, businesses that prioritize conscientiousness may struggle to adapt to changing circumstances or take risks.

  • Does your business prioritize delivering high-quality products or services, even if it means sacrificing efficiency or profitability?
  • How does your business ensure that it meets deadlines and fulfills its commitments to customers and partners?
  • Does your business have a reputation for being reliable and dependable?

Did You Know?

→ Conscientiousness is strongly linked to academic achievement, job performance, and life satisfaction.

→ In business, highly conscientious individuals may be more prone to burnout and may struggle to delegate tasks effectively.

Openness To Experience

This factor relates to the degree to which individuals or businesses are open to new ideas, experiences, and ways of thinking. A high level of Openness to Experience can be valuable in business, as it promotes creativity, innovation, and adaptability. However, businesses that prioritize openness may need to balance the pursuit of new opportunities with the need for stability and consistency.

  • Is your business open to new ideas, technologies, and strategies that may be unconventional or untested?
  • How does your business stay up-to-date with industry trends and innovations?
  • Has your business ever pursued a unique or creative solution to a business problem that was different from what had been done before?

Did You Know?

→ Openness tends to decline with age, meaning that older individuals may be less likely to pursue new experiences and ideas.

→ In business, companies that prioritize openness to experience may be more likely to innovate and to adapt to changing market conditions.

In Conclusion

Understanding the personality of a business can be a valuable tool for improving organizational effectiveness, productivity, and employee satisfaction. By assessing the personality traits of a business, leaders can identify areas of strength and weakness, and develop strategies for building a more well-rounded and successful organization. Understanding the personality of a business can also help leaders to:

  • Identify the right candidates for job positions: By understanding the personality traits that are important for specific roles within the organization, leaders can identify candidates who are a good fit for the job.

  • Create a positive work environment: By recognizing the personality traits of employees, leaders can tailor their management style to ensure that employees are motivated, engaged, and feel supported.

  • Improve teamwork and communication: By understanding the personality traits of team members, leaders can identify ways to promote effective communication, collaboration, and mutual respect.

  • Develop effective marketing and branding strategies: By understanding the personality traits of the target audience, businesses can tailor their marketing and branding strategies to resonate with their customers and build a strong brand identity.

Overall, understanding the personality of a business can provide valuable insights into the strengths and weaknesses of the organization, and can help leaders to develop strategies for building a more effective and successful enterprise.

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